Privacy Policy

Effective Date: 25 May 2026

1. Introduction

Welcome to Legacy Accountants and Legacy VAT, trading names of ENERTECH INSTALLATIONS LTD ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Facebook Ads, communicate with us via Facebook Messenger, or use our accounting and VAT services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: ENERTECH INSTALLATIONS LTD (Trading as Legacy Accountants / Legacy VAT)
Company Registration Number: 17119389
Registered Office & Trading Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

3. The Data We Collect About You

When you interact with our Facebook Ads or start a conversation with us on Facebook Messenger, we may collect the following data:

Identity Data: First name, last name, and your Facebook profile username/URL.
Contact Data: Email address, phone number (if provided via Lead Ads or Messenger).
Communication Data: Any details, questions, or documents you share with us during our Messenger chats.
Technical & Marketing Data: Information regarding your interaction with our Facebook Ads (via the Meta Pixel), including your IP address, browser type, and ad engagement.

4. How We Use Your Data

We will only use your personal data when the law allows us to. We use your data for the following purposes:

To communicate with you: Responding to your inquiries via Facebook Messenger or email.
To provide services: Delivering the accounting, VAT, or business consultation services you have requested.
To run Facebook Ads: Using Meta Pixel and Lead Ads to deliver relevant advertising and measure ad performance.
To send marketing communications: Providing you with updates about our services (only if you have opted in, and you can opt out at any time).

5. Our Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your data:

Consent: When you submit your details via a Facebook Lead Ad or initiate a Messenger conversation, you consent to us collecting and processing that data to contact you.
Contract: When processing is necessary to enter into or perform an accounting/VAT services contract with you.
Legitimate Interests: To run our business smoothly, improve our marketing, and ensure our ads reach the right audience.

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your data with trusted third parties to operate our business:

Meta Platforms, Inc. (Facebook/Messenger): As the platform hosting our ads and communications. Data collected via Facebook is subject to Meta’s own Privacy Policy.
Service Providers: IT support, CRM systems, and email marketing software that help us manage your data securely.
Regulatory Bodies: HMRC, Companies House, or other authorities if required by UK law.

7. International Data Transfers

Because we use platforms like Meta (Facebook), your data may be transferred outside the UK. We ensure that any such transfers comply with UK GDPR by relying on approved safeguards, such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs).

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or tax reporting requirements (typically up to 6 years for accounting records under UK law).

9. Your Legal Rights

Under the UK GDPR, you have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data ("right to be forgotten").
Object to processing of your data, particularly for direct marketing.
Request restriction of processing.
Request data portability (transferring your data to another provider).

If you wish to exercise any of these rights, please contact us using the details below.

10. Contact Us & Complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: Support@legacy-vat.site or onboarding@legacy-vat.site
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk or call 0303 123 1113). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.